What To Do When the Heat Goes Out

March 08, 2017

Call it Murphy’s Law, or maybe just a little unluckiness, but we sometimes see heat pump issues in Hodgenville during the cooler months, when they’re necessary to keep you toasty. While you know the team at Phelps Heating & Cooling will always be there ASAP when you require us for a heat pump repair, there are some things you can do to ensure a repair is necessary and save yourself some money if it’s not. We’ve collected this checklist of things to try before you give us a call.

  1. It may sound strange, but make sure everything is turned “on”. We’ve been to several calls only to discover the thermostat or the heat pump itself is turned off.
    • Is the thermostat switched to heat? If yes, boost the temperature by five degrees to check if it turns on.
    • If everything looks right, check your heat pump switch (if it has one) and test the fuses and circuit breaker that guard the extra heating element (if it has one).
  2. If the heat pump still hasn’t switched on, return to your thermostat.
    • Try replacing the battery, if it has one.
  3. Is an obstruction causing your heat pump to not work?
    • Examine your air filters inside your air handler to make sure they’re not jamming things up.
    • Are your room heating registers open and unbarred?

If you’ve moved through this checklist and you still need a heat pump repair, call Phelps Heating & Cooling at 270-358-3167 and we’ll get your home back to the welcoming and cozy place you expect this time of year.