We have answers for your frequently asked questions

Phelps Heating & Cooling in Hodgenville can answer all your HVAC-related questions. Before you get on the phone, browse these to see if we already responded to your question online. If you don’t see your question on the list or want more information on a subject, give us a call at 270-358-3167. Our staff can offer you the information you’re looking for in no time.
Just like you need to take your car in to the shop for regular tune-ups, such as oil changes or checking out probable problems, your home comfort system should receive the same kind of attention. Routine maintenance by a trained technician provides various benefits to your HVAC equipment, which can help your systems perform efficiently and prevent costly breakdowns.
Call Phelps Heating & Cooling at 270-358-3167 to get a comprehensive quote on replacement equipment.
Two-stage heating enables the furnace to heat at two levels of output: high for cold winter days and low for mild ones. Around 80 percent of the time, your homes heating requirements can be met when the furnace is kept on the low setting, enabling your two-stage unit to work for longer periods of time. Two-stage units also provide more even heat distribution, fewer temperature swings, quiet operation, better air filtration and energy efficiency.
Phelps Heating & Cooling has a variety of brands and models that are more efficient than ever and make it easier to find the correct solution for your home. There are innovative systems that make heating or cooling your home more automatic, operating similar to cruise control to make minor adjustments to help meet your comfort demands with energy efficiency. Give us a call at 270-358-3167 to learn more about the technology we carry.

Depending on how old your previous furnace was, you could experience a number of differences. Furnaces today are designed to offer more even and efficient heating than ever before. Modern furnaces also better regulate temperature and air flow, moving more air over the heat exchanger than older furnaces.

Additionally, new furnaces are crafted to operate with other high-efficiency HVAC products, such as air conditioners. The air conditioner blowers provide your heating system an extra boost so it can deliver cool air around your home efficiently. Special features like variable speed motors will also help decrease noise associated with operating your equipment and easily meet your family's airflow needs.

The Department of Energy recently increased the minimum efficiency levels for air conditioners, heat pumps and packaged units created after Jan. 1, 2015, since heating and cooling contributes significantly to a homes total energy usage. The requirements vary by region, so call Phelps Heating & Cooling for the efficiency standards for Hodgenville.

Phelps Heating & Cooling offers a number of HVAC products with high-efficiency ratings, which can help reduce the amount of energy they require to work. Aside from picking products that have received Energy Star® certification or achieved high SEER ratings for air conditioners or AFUE ratings for furnaces, you should consider the following:

  • Making certain that your system receives routine maintenance by a trained professional can keep your system operating at its top performance.
  • Zoning systems enable you to heat or cool only specific areas of your home, so you wont have to pay to heat or cool spaces that aren't used.
  • Installing a programmable thermostat allows you to set the temperature in your home around your schedule. They can be programmed to give you the comfort you desire when you're home and increase or decrease the temperature while you're not around, helping you save on heating and cooling costs.
Phelps Heating & Cooling is well-known in the Hodgenville area and you can rely on them to provide quality home comfort products. We carry a variety of innovative and high-quality products. We are dedicated to giving customers high-quality service and will make sure you find the best solution for your home.

Improving your homes indoor air quality starts with four basic strategies:

  • Poor indoor air quality leaves your home with lots of air pollutants floating around. So, to improve IAQ, the first step is to get rid of as many pollutants as possible. You can easily do this by cleaning and vacuuming at least one time during the week, frequently washing linens and storing cleaning products safely.
  • Proper insulation is ideal for keeping your home warm in the winter and cool in the summer, but it also makes it challenging for airborne pollutants to escape. We offer products that help swap stale air for fresh, filtered outside air.
  • Good ventilation and routine cleaning are a start, but air filters, germicidal lights and purification systems take your IAQ to the next level by capturing microscopic particles, killing germs and eliminating particles while destroying chemical vapors.
  • Programmable thermostats will help control the humidity levels and temperature to help avoid particles and germs from building up while also keeping your home comfortable.
We recommend that you meet with one of the technicians at Phelps Heating & Cooling and have them assess your home and current indoor comfort system. We can help you choose which equipment will be best suited to meet your needs.
Most homeowners believe that air conditioners make the air in your home cooler, but it actually removes the heat from inside your home, directing the hot air outside. That hot air moves across a cold indoor coil where refrigerant in the lines sends the heat to the coil in your outdoor unit, releasing the hot air outside. This process continues until the indoor temperature reaches the desired level that you set on your thermostat.
Due to the increasing amount of energy used by heating and cooling systems, the Department of Energy (DOE) hiked up the minimum efficiency levels for air conditioners, heat pumps and packaged units manufactured after January 1, 2015. These levels are determined based on region and carry varying requirements based on your location. Phelps Heating & Cooling can answer any questions you may have regarding these minimum requirements and let you know what choices are available when you're searching for a replacement system.
These numbers are located on a nameplate or sticker that is near your systems service panel. The sticker should be white with black letters and have both of these numbers located at the top of the sticker. M/N signifies model number while S/N is your serial number.
There are a couple ways to determine what size system will best suit your home, but the most reliable way to size a system is by having your local Phelps Heating & Cooling technician come out and perform a load calculation. This calculation considers your homes: square footage, insulation value, amount of insulation, and a number of other factors.
The short answer is Yes, because dirt and other debris can impede your systems ability to work efficiently. For heat pumps, it is not unusual to have frost or ice on them during the winter, but they also are built with defrost controls to ensure they work efficiently in those kinds of weather.
Two-stage cooling means that your cooling unit has two levels of operation. When summer is its hottest, the high setting kicks in, and when its cooler or more mild, the low setting gets the job done. Most of the time, the lower setting can take care of your cooling needs, but even when the high setting is in use, you may not realize it because it can produce such even temperatures for your comfort. This also means a quieter cooling system, greater efficiency and improved humidity control.
When your cooling unit freezes up, there are a couple of reasons why it could be doing so. The most frequent reasons include: dirty filters, low refrigerant, a dirty evaporative coil and a faulty blower motor or relay. A dirty filter is something you can change as a homeowner, but the others need to be fixed by a professional like those at Phelps Heating & Cooling. Contact them at 270-358-3167 with any other questions.
Choosing the best thermostat for your cooling system comes with a lot to think about. Thats why its nice to have such a great variety of choices from Phelps Heating & Cooling. Whether you're in the market for for a programmable or non-programmable thermostat or want to join the smart home trend, there are a variety of thermostats that you have to choose from. Some thermostats will depend on what type of heating and cooling system you have, but the experts at Phelps Heating & Cooling will be able to help determine what options meet your needs and your budget.
Heat pumps can be a tad confusing due to their name, but they actually take care of both your heating and cooling needs throughout the year. When its hot outside it operates like an air conditioner in that it removes heat from your home, but when it cools off, the process gets switched around and it collects heat from outside and brings it inside. Heat pumps are also very efficient, and could produce up to two or three times more heat than the energy it uses.
Of course we think you should also replace your indoor system, but this is why:
  • All outdoor cooling systems have a matching indoor unit that they are intended to work with to ensure efficient performance. When they aren't paired with the other part as a complete system, efficiency can suffer.
  • As with many products, advancements have brought about newer, more efficient ways of doing things. Heating and cooling systems are no different. These developments most importantly include greater heating and cooling efficiency, but also involve improved air handling, filtering and noise pollution reduction to name a few.
  • Heating and cooling systems that are more than 10-15 years old typically need to be replaced. Not only do they consist of outdated technology, but they are also less efficient than todays models. Getting a new indoor unit at the same time means you'll have a matched system to provide you with even more comfort and efficiency for years to come.
The communication module on your home energy system might send the system's performance records for each module to a website. You can visit this website to learn more about the system's status, energy production and environmental benefits. The site also shares carbon offsets as it happens.
In most areas, rain will be enough to keep the solar modules clean. If you live in a dusty or industrial area, periodically spraying the modules with water can help improve performance. However, detergents and high-pressure hoses should never be used to clean solar modules.
The right thermostat for you depends on your heating and cooling equipment. Phelps Heating & Cooling offers programmable and nonprogrammable thermostats that can help improve the efficiency of your HVAC systems. View our available products or contact us at 270-358-3167 to learn more.

Heating and cooling can make up a large part of your utility bill. The innovative and high-efficiency heating and air conditioning products available from Phelps Heating & Cooling can help decrease these costs. If you're looking for a new heating or cooling system, look for products with high SEER ratings for air conditioners and AFUE ratings for furnaces. SEER and AFUE are a measure of system efficiency, and the higher the number, the more efficient the product. Besides purchasing a new home comfort system, don't forget about these additional factors:

  1. Is your system typically maintained? Whether it's a furnace or air conditioner, HVAC systems will operate more efficiently after regular maintenance checks.
  2. Do you need a zoning system? If there are spaces in your home that are rarely used, a zoning system will allow you to heat or cool only the most used areas of your house.
  3. Are you taking advantage of a programmable or smart thermostat? According to the U.S. Department of Energy, programmable thermostats may lower your heating costs by up to 35 percent, and your cooling costs by up to 25 percent.
Zoning your home allows you you the ability to section off areas of your home and control the temperature differently in each area. Zoning equipment is good for when you have areas of your residence that are rarely used or when you and your family are often in disagreement of what the temperature in each area of your home should be. Zoning systems are almost noiseless and efficient, giving you more control over the comfort of your family home. Learn more about the zoning systems available from Phelps Heating & Cooling.