What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Phelps Heating & Cooling, we know that picking a company you can believe in to do AC repair in Hodgenville is important. We understand how important it is to find a trustworthy company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can share? A reliable company that can do AC repair should have a number of references they’ll happily share with you. Call these references and learn all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Make sure to get a written estimate so you can review all the facts involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you whittle down companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Phelps Heating & Cooling a call at 270-358-3167. We’re happy to help!