The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or away and can change settings to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy company for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it without help or hire a HVAC specialist like Phelps Heating & Cooling, Inc.. If you’re wiring it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue because the thermostat can get enough power from other heating and cooling wires.

In some cases, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is better than outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw ample power, Nest says you may run into some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is producing weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t switch on or turns off and on rapidly in a short period of time.

You could think something is up with your heating and cooling system, but if you just got the Nest, we recommend you begin with your thermostat first. This is especially pertinent if the weather is mild, and you haven’t been relying on your heat or air conditioning consistently.

Our Professionals Can Fix Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting on your own but can’t repair the issue, a smart thermostat pro such as one from Phelps Heating & Cooling, Inc. can support you. We can identify the issue and put in a C-wire, if necessary.

Smart thermostats such as the Nest are designed to make your life simpler, through automatic energy-efficient programming and the ability to keep an eye on temps while you’re out. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling specialists at Phelps Heating & Cooling, Inc. can take care of the problem quickly.

If you’re experiencing atypical heating and cooling behavior with your new Nest, call us at 270-358-3167 to book your appointment right away.